Shipping Policy

At Prime Watch Collection, we are committed to delivering your luxury timepiece safely, securely, and as quickly as possible. Please review our shipping policy below.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation email followed by a shipping confirmation with tracking information once your order has been dispatched.

Shipping Destinations

We offer shipping to most countries worldwide. Shipping availability may vary depending on your location and local regulations.

Delivery Times

Estimated delivery times are as follows:

Domestic Orders: 2–5 business days
International Orders: 5–10 business days

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, holidays, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your destination and selected shipping method. Promotional offers for free shipping may apply to qualifying orders.

Order Tracking

Once your order has shipped, you will receive a tracking number by email so you can monitor your package throughout its journey.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country’s customs authority. These charges are the responsibility of the customer.

Lost or Delayed Shipments

If your shipment is delayed or appears to be lost, please contact us as soon as possible. We will work with the shipping carrier to investigate and assist in resolving the issue.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the package and product so we can assist you promptly.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your purchase. We are not responsible for delays or additional charges resulting from incorrect or incomplete shipping information provided by the customer.

Contact Us

If you have any questions about our Shipping Policy, please contact our customer support team through our Contact Us page or email us at sales@primewatchcollection.com.

Thank you for shopping with Prime Watch Collection. We appreciate your trust and are committed to providing a secure and reliable shipping experience.